APPOINTMENT CANCELLATIONS and NO-SHOWS

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We have appointments each day. We do not overbook the schedule in anticipation of no-shows or late cancellations. 

 

Therefore, appointment times are reserved specifically for you.  Should you fail to show up for the appointment or if you cancel/reschedule less than 24-hours in advance of your appointment time, you will be charged a fee at the rate of your session, or $85, whichever is the lesser amount.  Insurance companies will not pay these fees, the full amount will be charged to your credit card on file.

 

Although we do understand that circumstances sometimes come up within a 24-hour window that are legitimate reasons for a need to cancel, we unfortunately must maintain this standard with every client in order to be fair. If you would like to switch your session from in-person to teletherapy, you are welcome to do so.

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If you do not attend 2 or more appointments (due to no show or late cancelation), your coach may not be able to continue coaching with you. In the event that your coach is closed for services, you may request names of other providers in the area from The Life Change Group NC- Consulting or from your insurance provider.

 

The standard meeting time for  Behavioral health therapy is 50 minutes. You may request to change the 50-minute session time with a discussion with your coach.